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Tyro (AUS only)
Stripe
Xero
Physitrack
Clearinghouse (US-only)
Support News and Announcements
SPAM Email Issue 25 Aug 2024
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Public Knowledge Base
Support News and Announcements
Getting started
Basic Setup
Introduction to Power Diary Calendar
Account Management
Accessing Power Diary
Your Account Management
Subscription and Billing
Exporting Your Data
Practice Administration
Managing Clients
Managing Referrers
Practitioners and Users
Practitioners Availability and Locations
Managing Power Diary Calendars
Rooms and Resources
Marketing Tools
Practice Operations Manual
Team Training
Moving to Power Diary
Appointments and Reminders
Appointments
Appointment Reminders
Client Notes, Forms and Files
Client Notes
Online Forms
Client Files
Communication
Invoices and Payments
Services and Products
Session Packs
Invoices
Payments
Statements and Superbills
Insurance Management (US-only)
Automations
Client Portal
Telehealth
Reports
FAQs and Troubleshooting
FAQs and ProTips
Troubleshooting
Integrations
Google Calendar
Outlook Calendar
Medicare (AUS only)
DVA (AUS only)
MailChimp
Tyro (AUS only)
Stripe
Xero
Physitrack
Clearinghouse (US-only)
Support News and Announcements
SPAM Email Issue 25 Aug 2024
Support News and Announcements
Learn about the latest Power Diary support news and announcements.
Upgrading from .NET Framework to .NET Core
Client Profile Enhancements and New Identity Fields - 2023
Customer Team Update
Updates to How We Refer to Practitioners
Update to Medicare and DVA claiming (AUS)
New Telehealth Feature Released
Clarification: Power Diary Supports Psychologists - Across the Board
Using Power Diary with Zoom Health (Telehealth)
Issue [Resolved]: Multiple Messages Sent (23rd May 2019)
Medicare's New Claiming System and Related Issues
Support for 3D Secure
Connection Issues: What, Why and Resolution (27 October 2022)
News: Moving to chat and email support
[Resolved] Medicare Claiming Error
Data Saved to the Permanent Record
System Issues Resolved (10th March 2020)
Business Continuity Plan - Responding to COVID-19
Rare Instances of Undelivered or Missing Emails
Managing COVID: Tools and Tips for Practices
Issue With DVA(AUS) Service Claims
Issue [Resolved]: Extra Reminders & Early Reminders
System Upgrades 2020 / 2021
Issue [Resolved]: Google Sync Delay (22nd May, 2019)
Database Encryption Update Sunday 16 June 2019
Database maintenance Jun 13 2019
Incident Report for Outage on 2nd of July, 2024