Support News and Announcements

Learn about the latest Power Diary support news and announcements.

• Upgrading from .NET Framework to .NET Core
• Client Profile Enhancements and New Identity Fields - 2023
• Customer Team Update
• Updates to How We Refer to Practitioners
• Update to Medicare and DVA claiming (AUS)
• New Telehealth Feature Released
• Clarification: Power Diary Supports Psychologists - Across the Board
• Issue [Resolved]: Multiple Messages Sent (23rd May 2019)
• Medicare's New Claiming System and Related Issues
• Support for 3D Secure
• Connection Issues: What, Why and Resolution (27 October 2022)
• News: Moving to chat and email support
• [Resolved] Medicare Claiming Error
• Data Saved to the Permanent Record
• System Issues Resolved (10th March 2020)
• Business Continuity Plan - Responding to COVID-19
• Rare Instances of Undelivered or Missing Emails
• Managing COVID: Tools and Tips for Practices
• Issue With DVA(AUS) Service Claims
• Issue [Resolved]: Extra Reminders & Early Reminders
• System Upgrades 2020 / 2021
• Issue [Resolved]: Google Sync Delay (22nd May, 2019)
• Database Encryption Update Sunday 16 June 2019
• Database maintenance Jun 13 2019
• Incident Report for Outage on 2nd of July, 2024