Appointment Statuses, Symbols and Calendar Legend
Many little visual indicators can be seen when looking at your calendar's appointments. This article will go over the various symbols and system statuses that can be seen.
In this article:
| Pending: Light Blue
| Confirmed: Lime Green
| Arrived: Yellow
| Completed: Dark Green
| Rescheduled: Purple
| Cancelled: Red
| Late Cancellation: Dark Red
| No Show: Yellow Ochre
Rescheduled, Cancelled, Late Cancellation or No Show:
If the appointment has a Service, selecting any of these options will ask whether you'd like to remove their Service and delete the associated invoice.
Appointments with these statuses;
- Are still seen in the calendar to follow up with the client or levy a cancellation charge.
- Will reopen that timeslot for another client to book online via your Client Portal.
- Will be tracked on each Client's Statistics page, along with specific Client Reports.
| Not Sent: Black
| Will not be Sent: Yellow
| Will be Sent: Blue
| Sent Successfully: Green
Red Currency Sign
Blue Circular Arrows
Learn more about this at Creating, Editing and Deleting Recurring Appointments.
Accessing the Legend
In addition to this support article, you're also able to navigate to a dialog that showcases all these statuses, flags and colours at-a-glance, including any custom appointment Flags and Locations which you have set up in your system. Just navigate to the following dropdown when looking at your diary;
Here's an example of what the Calendar Legend might look like, depending on your account settings: