Main Communication Settings

You can edit your Main Communication Settings in Setup → Configuration → Communication.

  • Forward Text Message Replies To: When clients reply to SMS sent from your Power Diary account (using Messaging Panel or Client Profile → Communication → New SMS), their replies will be forwarded to the mobile number you enter here. If you wish to forward the replies to automatic appointment reminders, go to Setup → Calendars to configure this setting.

    Important

    Standard SMS charges will apply for the forwarded messages. 
    A dedicated  Toll-Free Number (TFN) is required to send/receive SMS messages in the USA, Canada, Puerto Rico, Bahamas, Jamaica, Costa Rica, and Barbados. For more details, please click here. 

  • Business Email Address: This email address will be applied in the Email From Address field by default when sending an email from Client Profile → Communication → New Email without a communication email template. When a client replies to this email, the reply will be sent to this email address. You may opt to forward non-standard client replies to SMS appointment reminders to this email address. Go to Setup → Calendars to configure this setting.
  • Enable Client Form Authentication: this setting will enable online form authentication by clients when they access a form you sent them. Read here to learn more. 
  • Name Shown In Email: This Name will be applied in the Email From Name field by default when sending an email from Client Profile → Communication → New Email without a communication email template. 

Click here to learn more about Integration with Mailchimp and Using Power Diary and Custom Email Servers. 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.