Main Communication Settings

You can edit your Main Communication Settings in Setup → Configuration → Communication.

  • Forward Text Message Replies To: When clients reply to SMS sent from your Power Diary account (using Messaging Panel or Client Profile → Communication → New SMS), their replies will be forwarded to the mobile number you enter here. If you wish to forward the replies to automatic appointment reminders, go to Setup → Calendars to configure this setting.

    Important

    Standard SMS charges will apply for the forwarded messages.    

  • Business Email Address: This email address will be applied in the Email From Address field by default when sending an email from Client Profile → Communication → New Email without a communication email template. When a client replies to this email, the reply will be sent to this email address. You may opt to forward non-standard client replies to SMS appointment reminders to this email address. Go to Setup → Calendars to configure this setting.
  • Name Shown In Email: This Name will be applied in the Email From Name field by default when sending an email from Client Profile → Communication → New Email without a communication email template. 

Click here to learn more about Integration with Mailchimp and Using Power Diary and Custom Email Servers

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