Using a Custom SMTP Server

There might be circumstances where you would like to use your own mail server to send email through your Power Diary account. This is fairly straight-forward to setup, providing your email provider has done their part. 

In this article:

Using Your Own SMTP Server

  1. Login to your Power Diary account and go to Setup > Configuration > Communication
  2. Toward the bottom of the page, untick Use Power Diary's Default Mail Server
  3. Enter your SMTP Server and Login details. These will have been supplied to you by your email provider.
  4. Click Save.
  5. Use the "Send Test Email" option to test that you have entered your Mail Server details correctly.

Important

Check with your email provider if they impose any hourly / daily send limits as they will reject any emails you try to send above that limit.

Using Gmail's SMTP Server

If you have a Gmail account then you can use this as a mail server by following the steps below:

  1. Login to your Power Diary account and go to Setup > Configuration > Communication
  2. Under Mail Server untick Use Power Diary's Default Mail Server
  3. Enter your SMTP Server and Login details. For Gmail these will be as follows:
    • Host Name: smtp.gmail.com
    • Port: 587
    • Username: your Gmail address (ie. john@gmail.com)
    • Password: your Gmail password
  4. Click Save
  5. You'll need to allow Power Diary to send emails through your account, you can do this by going here and turning this setting on.
  6. Use the Send Test Email functionality to test that you have entered your details correctly.

Important

Google limits the number of emails that you can send in a day to 2,000.

Using Your Yahoo SMTP Mail Server

If you have a Yahoo (Yahoo, YMail etc.) account then you can use this as a mail server by following the steps below:

  1. Login to your Power Diary account and go to Setup > Configuration > Communication
  2. Under Mail Server untick Use Power Diary's Default Mail Server
  3. Enter your SMTP Server and Login details. For Gmail these will be as follows:
    • Host Name: smtp.mail.yahoo.com
    • Port: 587 or 465
    • Username: your Yahoo address (ie. john@ymail.com)
    • Password: your Yahoo password
  4. Click Save
  5. Use the Send Test Email functionality to test that you have entered your Mail Server details correctly.

Please note that due to Yahoo's DMARC policy you will likely be unable to send email through Power Diary's mail server when using your Yahoo email address as the 'from' address. In these instances, you should follow the above steps to send email directly through your own mail server. 

Hint 💡

If you're finding that emails are not sending it may be worth trying another port (ie. if you tried 587 change to 465).

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