Learn how to generate and send a list of future appointments to clients using Power Diary.
It's not uncommon for a client to ask for a list of their future or upcoming appointments. Power Diary provides a merge field that can be used to generate these lists easily in either an email or printed format.
Setup a Template:
- In Tools > Communication > Templates, set the message type to either Email or Letter, depending on what you would like to use the template for.
- Complete the template and in the Content section add in your desired message. Under merge fields you'll see an option called "ListAllFutureAppointments".
- Note: you only need to setup the template (above) once.
- Press Save.
As an example, your finished template may look something like this.
Hint: for past appointments 💡
You can use the {ListAllPastAppointments} merge field for listing the client's past appointments instead..
Sending the Future Appointments list to Your Clients:
- In the client's profile scroll down to the Communication section.
- Select either New Email or New Letter.
- New Email: To email it directly to the client simply select the template from the drop-down box, scroll to the bottom of the page and click "Save And Send" (or "Save As Draft" if you'd like to send it later).
- New Letter: To generate your template as a letter so that you can print or save it as a PDF just select the template from the drop-down box and select either "Save And Send" (or "Save As Draft" if you plan on making some changes to it before you print/save it). The page should refresh and the "Print", "Word" and "PDF" options will appear - click whichever option you would like.