Resetting Your Email Address and/or Password

There may be a situation where you forgot the password to your Power Diary login. This article will tell you how it can be reset.

In this article:

Resetting Your Forgotten Password

1
Open your web browser.
2
Type in https://my.powerdiary.com/Account/Login
3
Click on Forgot Password. 
4
Enter the email address associated with your account and click I'm not a robot. Then click Reset Password
5
Go to your email inbox and open the Password Reset email you received. Click on the link inside that email. 
6
Enter your new password. Make sure it includes all the types of characters required. Re-enter your new password below as well and click the Change Password button. 
Your password will be reset and you will be able to log in to your account with the new password you just created.

Note ☝

If you have forgotten your email address, please contact us at support@powerdiary.com.

Resetting Your Password After You are Logged In

1
Log in to your Power Diary dashboard. 
2
Click on your username on the top-right corner and navigate to  Profile
3
Click Set Password
4
Enter your existing password, and below that, enter the new password you would like to use in the future. Re-enter your new password again and click Save

Resetting The Passwords of Users In Your Account

If you are the  master account holder of your Power Diary account, you can then reset the password of other users in your account as well.

1

Log in to your Power Diary dashboard. 

2
Navigate to Setup → Users and click on the user whose password you want to reset. 
3
Click Set Password
4
Enter the new password for the user. Re-enter the new password again and click Save
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.