The team have now resolved the cause of this error. You will be able to validate Medicare card details and resubmit any failed claims. You may need to try doing a hard refresh of the page first by hitting F5. We apologise for any inconvenience.

05/09/2016  2:25pm

The process of validating Medicare card details or sending a claim is currently resulting in an error code being produced with the Code 9111. Our programming team are working on this right now and we expect this to be resolved in the next few minutes. We'll keep you updated.

 - Claire