Invoicing to a Third Party

You can invoice a third party instead of the client themselves. This is perfect for a situation when instead of the client, the responsibility of making payments lies with their employer, insurer or someone else.

Creating A Third Party Profile

Before you can invoice a third-party on behalf of a client, you’ll need to create their profile in your account. To do so:

1

Navigate to People → Add on the left-hand menu on your dashboard.

2

Toggle the switch labelled Third Party and type in their name, mobile number, email address and business name

3

Click Next.

You will be redirected to the profile page of the third party. Here, add their relevant information such as business address, email, postcode and more (you can update later as well). 

Once done, click Save Changes.

You can assign a third party to pay all invoices for a client.

OR

You can assign a third party to pay specific invoice(s) for a client.

Option 1: Pay All Invoices For A Client

Go to the client’s profile page (whose invoices a third party will pay). Use the search bar on top of the dashboard to easily find the client profile. You can also right-click on their appointment in your calendar and then click on Client Details.

Now, follow these steps:

1

Navigate to Billing → Billing Setup.

2

In the Bill To field, choose the relevant third party name.

3

(Optional) If you want to hide the client’s name and appointment time from the third party, toggle the switch labelled ‘ De-identify Invoices’.

4

(Optional) If the third-party is only paying for a specific service or session pack, select it in the drop-down menu next to Preferred Service Or Pack.

5

(Optional) Choose a discount percentage if you want.

Click Save Changes. 

Option 2: Pay A Specific Invoice For A Client

In your calendar, click the client appointment whose invoice will be paid by a third party. When the appointment settings panel opens up:

1

Scroll down until you see the Invoice section. 

2

Click the Edit Invoice icon.

3

In the Payable By field, choose the relevant third party name.

Click Save Invoice. 

Viewing Third Party Invoices

You can easily view all the (paid and unpaid) invoices you’ve billed to third parties on behalf of your clients. 

If you want to view invoices from all the third parties in your account (or one), here’s how you can do that:

1

Navigate to Sales → Invoices on the left-hand menu on your dashboard.

2

On the Invoices page, in the drop-down menu next to Third Party, either choose All Third Parties or a specific third party from the list.

3

Apply other filters if you want, such as invoices' Start Date, End Date, Payment Status and more. 

Click Search to see the list of invoices with your applied filters.

Recording A Third Party Payment

Did a third-party just pay your invoice on behalf of the client? Well, there are three ways you can record that payment. 

Method 1: Record A Payment For An Appointment Invoice Inside The Calendar

To record a payment for an invoice of an appointment in your calendar, follow these steps:

1

Click on the appointment whose invoice the third party paid. 

2

Scroll down to the Payments section. Click on +Add Payment.

3

From the drop-down menu, choose the method using which the payment was made (VISA, cheque, credit card, etc.). Also type in the amount paid if it isn’t entered already. 

Click Save to record the payment.

Method 2: Quickly Record Multiple Payments One By One

If you want to record multiple payments by multiple third parties, the easiest way would be to:

1

Navigate to Sales → New Payment on the left-hand menu of your dashboard. 

2

Type in the third party’s name in the search bar and select it from the drop-down menu. 

3

Fill in the Payments Form with information such as date received, payment method and amount paid.

Click Save Changes to record the payment.

Method 3:  Record A Third Party Payment In Their Profile

You can record a third-party’s payment(s) directly within their profile. 

Start by going to the third party’s profile page by typing it in the search bar on top of your calendar. Now, to record a payment, follow these steps:

1

Navigate to Billing → Payments

2

Click + N ew Payment

3

Fill in the Payments form with information such as date received, payment method and amount paid.

Click Save Changes to record the payment.