Please note that clearing your browser's cache, cookies and history may remove data that you wish to keep (such as remembered passwords and autofill data).
Your browser is responsible for connecting you to the internet so that you can access sites such as Power Diary. It also has some say in how websites are displayed and loaded.
Sometimes you may need to update your browser to the latest version, or clear the history and cache to help solve local performance issues. This article explains how for each of the commonly used browsers. If you're not sure what browser you are using, this website can help. It will also tell you if your browser is up to date. If your browser is not up to date please update it before continuing.
You should clear your web browser's cache, cookies and history periodically in order to prevent performance issues. We also suggest that users clear their cache, cookies and history in circumstances where a feature may not be working in Power Diary as intended.
For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac) simultaneously. If this doesn't work, follow the instructions relevant to your browser below.
From the "Time range" drop-down menu, you can choose the period of time for which you want to clear cached information. We reccomend that you clear from All time.
If the menu bar is hidden, press
Alt to make it visible.
Command-Qto exit the browser completely.
Please note that if you are using Internet Explorer we strongly reccomend upgrading to a modern browser. (Microsoft ended support for Internet Explorer versions prior to version 11). We reccomend Google Chrome or Mozilla Firefox for accesing Power Diary.